Questions on Ramos W27 Pro Quad Core 10.1 Inch Android 4.1 Tablet WIFI 1080P White 16G

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• From George at 11/16/14 11:38 AM
  • Hello can you give me link with the latest rom ? this tablet have a lot of issues with the current rom 4.1.1 It loosing internet and it stuck all the time .
    Do you have any idea about a 4.2.2 when it will be available ?
    I am waiting one year for this and you have no update in your web site .
  • Ramos Tablet:
    Thank you for your mail.
    We will update the firmware ROM on our website,any question please tell us.
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• From Pedro Silva at 10/4/14 7:04 PM
  • My w27pro wont boot! it get stucked at the ramos initial screen!!!!! any help!
    
    already tryied the hardware button reset and nothing resolved!
  • Ramos Tablet:
    Thank you for your mail.
    Please try reflash the firmware ROM.
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• From Benard kimani at 9/29/14 4:18 AM
  • I want a hand preset of ramos w27 pro coz i cant access.
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Tablet build Headphone port with 3.5mm
  • Do you find this question helpful?  Yes   No
• From tescik at 9/25/14 9:44 AM
  • The resolution of the display had changed to a lower one! How ca I change the resolution back to the default ?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Tablet come with 1024*600 resolution Screen.
  • Do you find this question helpful?  Yes   No
• From Александр at 9/25/14 1:45 AM
  • Доброго времени суток...Пришлите Доброго времени суток...Пришлите телефон для контакта..
    хочу купить за наличный расчет ...желательно получение товара через новую почту...
  • Ramos Tablet:
    Thank you for your mail.
    We have Ramos W27 Tablet in stock and ready to send.
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• From Benard kimani at 9/9/14 12:09 AM
  • Hi i hv forggoten my unlock partten of my ramos pro w27 and its denying my ursername address.is there a way i can format it?pls help.
  • Ramos Tablet:
    Thank you for your mail.
    You need reflasth the firmware ROM.
  • Do you find this question helpful?  Yes   No
• From Thomas at 9/2/14 11:58 AM
  • Hello. My tablet dropped and my screen cracked. Can i order a replacement screen? And how much it will cost.
    
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us your order number?We will contact you soon.
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• From Adan at 5/15/14 7:27 PM
  • Hi again. Can you give me the link of the lcd screen? Ramos w27pro.
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Adan at 5/13/14 5:31 PM
  • Hola. My ramos w27pro has a fractured LCD screen. What is the cost of a new screen ? Envio a México.
  • Ramos Tablet:
    Thank you for your mail.
    We will release Ramos W27 Screen on our website.
  • Do you find this question helpful?  Yes   No
• From Wendy at 5/11/14 10:27 PM
  • Hi, I just received the Ramos W27Pro as a present but my laptop which runs on Windows 8 does not recognise the device and is asking for a driver? Does the tablet need a driver for Windows 8?
    Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Please turn on your tablet as Mass USB Storage when connect with Computer.
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• From Kim at 5/11/14 9:52 PM
  • i want to hard reset my ramos tablet. what should buttons i press?
  • Ramos Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From George at 5/8/14 12:49 AM
  • Hello , I have a Ramos W27 Pro .Could you tell me when it will be available the new rom ? few times it stuck with no reason .It's seems like it cant manage the proecessor etc with the right way .
  • Ramos Tablet:
    Thank you for your mail.
    We will release the firmware ROM on our website,please check our website.
  • Do you find this question helpful?  Yes   No
• From ritesh at 4/17/14 12:18 AM
  • My tablet is locked any one help me.. for that its google account username password locked.........
  • Ramos Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Manuel Andrés at 3/24/14 12:08 PM
  • Hello.
    I purchased a W27 Pro on Christmas and now it seems it doesn't charge on the DC jack or the USB port, and it won't boot.
    Any tech assistance in Spain/Europe to send this tablet?
    Thank you.
  • Ramos Tablet:
    Thank you for your mail.
    Please connect your wall charger and hold the power button for 5-10 seconds as soft reset.
  • Do you find this question helpful?  Yes   No
• From Kd at 3/21/14 6:25 PM
  • I have a w27pro tablet. Its housing is Brocken. Where can I find spare parts?
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you.
  • Do you find this question helpful?  Yes   No
• From David at 3/18/14 12:03 AM
  • I was looking for 4.2.2 ROM for RAMOS W27PRO, but I never found it. Can you please provide a link to download?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Wafflez at 3/10/14 12:15 PM
  • Ramos W27 Pro will support Android 4.2 firmware udpate.
    Bs cant find any updates, this tablet is laggy as hell :(
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Leo at 3/4/14 6:15 AM
  • Hello
    could you tell me where , on your site ,can i read the user manual in english?How many hours take the first charge of the battery?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the manual on our website.
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• From giannhs at 2/10/14 2:59 AM
  • Goodmorning, how can i connect my ramos w27 to tv so i can see movies?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Tablet do not support HDMI output.
  • Do you find this question helpful?  Yes   No
• From George at 2/8/14 3:44 AM
  • Hello ,
    Can you give me link for the latest firmware ?
    
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    We will udpate the firmware on our website.
  • Do you find this question helpful?  Yes   No
• From DMR at 2/5/14 12:07 PM
  • Ramos W27pro.
    The power button is broken.
    How to repair?
    service point in Holland?
  • Ramos Tablet:
    Thank you for your mail.
    We do not have reseller in Holland and can you take some pictures for us? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From kk at 1/12/14 7:47 PM
  • how connect huawei e303 dongle to w27pro
  • Ramos Tablet:
    Thank you for your mail.
    You need connect with external Tablet through OTG Cable.
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• From janine at 12/12/13 1:32 AM
  • Can you please email me user manual in English please - I'm having trouble with the internet not connecting.
    
  • Ramos Tablet:
    Thank you for your mail.
    We will release the English Manual on our website.
  • Do you find this question helpful?  Yes   No
• From Andréas at 11/29/13 11:31 AM
  • Hello,
    
    How much tax will I need to pay to receive 2 w27pro and a i9? I paid £11 to dhl when I received my last i9.
    
    Cheers
  • Ramos Tablet:
    Thank you for your mail.
    Our price is FOB price,we will print your package value under 50USD,but we are not sure about your local customs.
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• From brian at 11/20/13 11:53 AM
  • hi,dropped my tablet and my screen cracked.can i order a replacement lcd?
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Philip at 10/29/13 5:43 AM
  • Hi,
    
    I have done firmware upgrade as mention in the post from 26/09 below. My CPU frequency dropped from 1.5GHz to 1.2GHz. Antutu score reduced by 30%. Can you please advice of how to adjust CPU frequency back?
    
    
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware,please reset your tablet.
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• From Tony Lim at 10/16/13 9:22 PM
  • Hi
    
    Just to check if this is the latest firmware 4.2.2 update for W27 Pro which I have downloaded?
    
    http://dl.vmall.com/en_US/c09b7eknho
    
    Thanks for your advise.
    
    Regards
    
    
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From hartmann at 10/14/13 12:40 AM
  • Hallo mein Ramos w27 pro ist so unglaublich langsam. Ich kann nicht glauben das es ein quad Chöre tablet sein soll. Was kann ich tun? Gibt es ein update? Bitte auf meiner mail melden
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Tablet features Quad Core CPU,please reset your tablet,meybe you installed many apps.
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• From Sjack at 10/10/13 7:17 PM
  • Hello,
    
    
    
    Do you have leather case for Ramos W27 10.1 Inch ?
    
    
    
    Thanks for your help.
    
    
    
    Sjack
  • Ramos Tablet:
    Thank you for your mail.
    Please check it here (http://www.ramos-tablet.com/ramos-w27-leather-case-10-1-inch-android-tablet-protective-case.html)
  • Do you find this question helpful?  Yes   No
• From ToniaGR at 10/10/13 7:17 PM
  • Hello, I want to buy the tablet ramos w27. Which is his price in Euros? Have I to pay customs or tora thing for the sending to spein? Will all the time delay coming if he buys it tomorrow? Thank you
  • Ramos Tablet:
    Thank you for your mail.
    Yes,we support Euros,we will print your package value under 30USD,but we are not sure about your local customs.
    You will got your package in 3-5 days around by Express.
  • Do you find this question helpful?  Yes   No
• From Easy at 10/4/13 7:48 AM
  • I have a Rams W27 PRO which is no longer booting. When I press the power key, it just shows RAMOS and keeps rolling till the battery dies. What can I do?
    I have tried holding down the power key and Vol+ button for 5 seconds.
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us your order number? Our engineer will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Fernando Cardozo at 10/3/13 3:06 PM
  • Hello, My Ramos W27Pro LCD is broken. Do you sell parts? Could you tell me the price including shipping cost to Argentina with regular mail. I could pay via paypal.
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    We do not support parts selling,can you take some pictures for us? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From ao at 10/3/13 11:15 AM
  • Hi. Does w27pro support charging by usb?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 support USB Charging.
  • Do you find this question helpful?  Yes   No
• From ao at 10/3/13 10:03 AM
  • Hi. I see that w27pro has less battery capacity as the old w27. How long will the battery last for w27pro if it is playing movies continuously? Thanks...
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Pro support Video Playing for 3-4 hours.
  • Do you find this question helpful?  Yes   No
• From SERGIO FULCO at 10/2/13 1:10 PM
  • compre en deal una Tablet Ramos W21 y ahora no me enciende.
    Se inicia y se apaga
    Como la reparo, de donde bajo el android.
    favor ayuda, la Tablet funciono 48 hs.
  • Ramos Tablet:
    Thank you for your mail.
    We will release the firmware on our website.
    (http://dl.vmall.com/en_US/c09b7eknho)
  • Do you find this question helpful?  Yes   No
• From Edwin at 9/28/13 12:53 AM
  • My W 27 Pro sometimes say ( unfortunatly the Package Access Helper has stopped ) can this be fixed with a update or some other fix?
    
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    Please reset your firmware.
  • Do you find this question helpful?  Yes   No
• From ostad man at 9/26/13 1:33 AM
  • hi
    which model is better(vantage) ?
    Model: Ramos W27 Pro
    CPU: Actions ATM7029 Quad Core
    GPU: Vivante GC1000
    
    or
    
    Model: Ramos W27
    CPU: Dual Core AMLogic AML8726-M6 1.5GHz
    GPU: Dual Core Mali400*2
    
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W27 Pro are Quad Core CPU powerful than AML Dual Core.
  • Do you find this question helpful?  Yes   No
• From Hartmann at 9/26/13 10:11 PM
  • Hi...I Need for my Ramos W 27 pro a new Firmware...where i can download this?
  • Ramos Tablet:
    Thank you for your mail.
    Please download here (http://dl.vmall.com/en_US/c09b7eknho)
  • Do you find this question helpful?  Yes   No
• From than at 9/19/13 6:43 PM
  • do you have an instruction manual in english
  • Ramos Tablet:
    Thank you for your mail.
    We will release Ramos W27 Pro English Manual on our website.
  • Do you find this question helpful?  Yes   No
• From Tony at 9/11/13 2:50 PM
  • The power (on/off) button has stuck in on my Ramos W27. Can you please help with advice as to how to free it or replace it. Thankyou.
  • Ramos Tablet:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Papa at 9/11/13 7:10 AM
  • what is the front and back camera result for this product ?
  • Ramos Tablet:
    Thank you for your mail.
    We will release Ramos W27 Tabelt Camera function on our website.
  • Do you find this question helpful?  Yes   No
• From anaskamran at 9/6/13 8:37 AM
  • What is cost of shipment to pakistan asia and time
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost is 26.0USD,you will got your package in 5-7 days around.
  • Do you find this question helpful?  Yes   No
• From minas at 9/4/13 11:53 PM
  • how can I improve the performance of wi-FI, because it has a good signal;
  • Ramos Tablet:
    Thank you for your mail.
    Please reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Faried at 9/2/13 7:21 PM
  • Do you have stock for LCD Ramos W 27 Pro, because mine is broken, could you tell me the price include shipping cost to Indonesia with regular mail. and tell me how can I order this LCD from you with Paypal payment.
  • Ramos Tablet:
    Thank you for your mail.
    Our engineer will contact you soon.
  • Do you find this question helpful?  Yes   No
• From kiskopo at 8/31/13 4:27 AM
  • hello! how much would the shipping cost and time in Hungary? Thank you.
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost to Hungary is 26.0USD,you will got your package in 7-10 days around.
  • Do you find this question helpful?  Yes   No
• From oebie1 at 8/27/13 2:42 AM
  • is it possible to reflash my w27 pro with the same software. how can i get this?
  • Ramos Tablet:
    Thank you for your mail.
    Of course,you can reflahsh the firmware.
  • Do you find this question helpful?  Yes   No
• From E at 8/26/13 6:02 AM
  • hello,
    how long it takes for me to get your product here in East Africa(Tanzania)
  • Ramos Tablet:
    Thank you for your mail.
    You will got your package in 3-5 business days around by Express.
  • Do you find this question helpful?  Yes   No
• From oebie1 at 8/13/13 1:09 PM
  • Iam stuck on the login pincode. The reset option holding down the power button or the reset switch result in the same screen. Pincode please. How do i bypass this?
  • Ramos Tablet:
    Thank you for your mail.
    We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From inigo ledo at 8/12/13 3:50 PM
  • tengo la tablet ramos 27w pro la antigua, desde hace ya 1 año tengo la version 4.0.3 androy, y seguimos sin la actualizacion que siempre estan a prometer que saldra en su web, me estoy cansando de esperar , creo que les voy a dejar apartir de ahora mal hacia su marca
    
    I have the pro 27w tablet ancient branches from one years ago I have the version 4.0.3 Androy, and without the update we are always to promise that will be released on their website, I'm getting tired of waiting, I think I will leave starting from now badly towards your brand
  • Ramos Tablet:
    Thank you for your mail.
    Please update the firmware,we will update the link on our website.
  • Do you find this question helpful?  Yes   No
• From Salvi at 8/11/13 11:28 AM
  • Does ramos w27 pro come with an spanish adaptor for charge the battery?
  • Ramos Tablet:
    Thank you for your mail.
    Yes,we will send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No

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