Questions on Ramos W30HD Pro Quad Core 10.1 Inch 1920*1200 Resolution IPS Screen Android Tablet PC

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• From Pierre at 12/9/14 1:20 AM
  • Hello
    How can I set my WIFI external keyboard to AZERTY mode ?
    Thanking you in advance
  • Ramos Tablet:
    Thank you for your mail.
    Yes,Ramos W30HD Tablet support external Keyboard.
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• From Marta at 11/3/14 1:58 PM
  • Donde puedo descargar el fireware 4.2 para ta ramos w30hdpro?
  • Ramos Tablet:
    Thank you for your mail.
    Please download from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Oleg at 10/22/14 12:54 AM
  • Hi All. My touch screen is broken fpc-m6151C-VOO. Please give me information about compatibility with this device. For example can I replace on this touch screen or not ? "FPC V1"
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Jhann Gray Piano at 8/26/14 3:38 AM
  • Do all the models of w30Hd have gorilla glass
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Tablet come with Gorilla Glass Screen.
  • Do you find this question helpful?  Yes   No
• From duncan at 8/6/14 12:54 AM
  • Tell me the total cost for ramos x10 pro plus shipping cost to kenya ,also the shipping procedures
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost is 15.5USD shipping to Kenya.
  • Do you find this question helpful?  Yes   No
• From duncan at 8/6/14 12:50 AM
  • Tell me the total cost for ramos x10 pro plus shipping cost to kenya ,also the shipping procedures
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost is 26.0USD shipping to Kenya.
  • Do you find this question helpful?  Yes   No
• From Ana at 5/17/14 10:51 AM
  • is the w30hd screen compatible with the w30hd pro screen?
  • Ramos Tablet:
    Thank you for your mail.
    No,Ramos W30HD screen do not support W30HD Pro.
  • Do you find this question helpful?  Yes   No
• From Riccardo at 4/27/14 1:01 PM
  • I partially broke the glass of my Ramos W30HDPro. Nothing serious, tablet is working well, but I'd like to know if there is any chance to have a new glass (if it is possible to replace it) and how much does it cost, including shipping to Italy.
    Thank you.
    
  • Ramos Tablet:
    Thank you for your mail.
    Can you take some pictures for us? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From RC at 4/11/14 12:59 PM
  • When will the Ramos W30HD Pro Quad Core 10.1 be available to buy?
  • Ramos Tablet:
    Thank you for your mail.
    When we got Ramos W30HD Pro in stock,we will update on our website.
  • Do you find this question helpful?  Yes   No
• From Rahim Bitebo at 4/6/14 10:30 PM
  • How to wipe ramos tablet when i forget my email and pasword
    
  • Ramos Tablet:
    Thank you for your mail.
    Please reflash the firmware ROM.
  • Do you find this question helpful?  Yes   No
• From Rahim Bitebo at 4/6/14 10:23 PM
  • How to wipe ramos tablet when i forget my email and pasword
    
  • Ramos Tablet:
    Thank you for your mail.
    You need reflash the firmware if you forget your password.
  • Do you find this question helpful?  Yes   No
• From Nick R at 4/2/14 2:54 AM
  • Sorry, but there isnt any upgrade for w30hd pro on http://www.ramos-tablet.com/news , where can i find it?
  • Ramos Tablet:
    Thank you for your mail.
    We will update the firmware ROM on our website.
  • Do you find this question helpful?  Yes   No
• From RR at 3/23/14 3:20 PM
  • Where is 4.1 or 4.2 firmware on WD30HD. Almost 1 year & 1/2 now?
  • Ramos Tablet:
    Thank you for your mail.
    Please download the firmware here (http://www.ramos-tablet.com/news/)
  • Do you find this question helpful?  Yes   No
• From rbcorreia at 3/9/14 11:12 AM
  • When, at the end, will we have any kind of update from you to the software of this wonderful tablet? Android 4.2? When? When?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the ROM Firmware download on our website.
  • Do you find this question helpful?  Yes   No
• From dimitrios at 1/12/14 9:29 AM
  • yet available in this model; and the battery time watching video how is;
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD tablet support Video Playing for 3-4 hours.
  • Do you find this question helpful?  Yes   No
• From MarkB at 1/5/14 9:05 AM
  • When will there be a link to 4.2 firmware which you mentioned in previous post, thanks
  • Ramos Tablet:
    Thank you for your mail.
    We will release the Firmware ROM download on our website.
  • Do you find this question helpful?  Yes   No
• From Roy at 1/3/14 6:05 AM
  • Please give us link for 4.2 firmware which you mentioned in previous post, thanks
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Carl at 12/23/13 1:32 PM
  • Is there a newer andoid as 4.04?
    
  • Ramos Tablet:
    Thank you for your mail.
    Please update the firmware to Android 4.2
  • Do you find this question helpful?  Yes   No
• From Fernando at 12/16/13 5:03 AM
  • The product is out of stock, when will it be back up for sale and at what price?
    When will are the shipping to Spain? How much leave soon?
    
    thanks
  • Ramos Tablet:
    Thank you for your mail.
    We have Ramos W30HD tablet in stock and ready to send,the shipping cost to Spain is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Tatiana at 12/8/13 3:54 AM
  • Does this surface HDMI port / mini HDMI
    
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD do not support HDMI output.
  • Do you find this question helpful?  Yes   No
• From oded at 12/4/13 1:08 PM
  • hi, i have the w30hd pro for a month now and want to update to android 4.2.2
    can you publish a download link?
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware update,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From batalha at 11/21/13 6:17 PM
  • Supporting Language:
    English,Spanish,Portuguese
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD support English,Spanish and Portuguese language.
  • Do you find this question helpful?  Yes   No
• From OlavN at 11/14/13 8:44 AM
  • The primary partition of my Ramos W30HD Pro is too small: 2GB of the 32GB.
    How can I resize it?
    (I have moved all the apps out.)
  • Ramos Tablet:
    Thank you for your mail.
    Please check Setting==>>Storage.
  • Do you find this question helpful?  Yes   No
• From Dimusha at 11/14/13 5:55 AM
  • Prompt me how many delivery costs to Ukraine?
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost to Ukraine is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Angel at 11/8/13 12:27 PM
  • Hello
    Is the ramos w30hd pro now with android 4.2.2 ?
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro come with Android 4.2.2 OS.
  • Do you find this question helpful?  Yes   No
• From leonard at 11/8/13 2:54 AM
  • hi,wht is thd total cost of purchse,n shipment in kenyan currency,and hw long will it take to reach kenya?
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost to Kenya is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Greg at 10/31/13 3:08 PM
  • If i ordered a Ramos W30HD that is in stock, when would it be delivered to a UK address.
  • Ramos Tablet:
    Thank you for your mail.
    We have Ramos W30HD Pro in stock and ready to send,you will got your package in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From Marwan at 10/25/13 10:54 AM
  • How does the battery of the W30HD look like and the capacity?
    How much does it cost to buy ?
    What is the recommended replacement?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro build in 7200mAh battery and the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Evans P. at 10/25/13 3:39 AM
  • Hello!
    
    What the Screen Type is of Ramos W30HD?
    For example: G+G Capacitive Screen or G+P Capacitive Screen...
    
    Thanks!
  • Ramos Tablet:
    Thank you for your mail.
    G + G Capacitive Screen.
  • Do you find this question helpful?  Yes   No
• From ROGÉRIO at 10/24/13 2:01 AM
  • I can´t conneted to 3g. I used a Micro OTG cabel and tested 4 differents dongles.. and nothing. No inernet. HELP
  • Ramos Tablet:
    Thank you for your mail.
    Please wipe your Dongle Glod wipe,we will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From roberto at 10/17/13 7:18 AM
  • si puo collegare al TV con cavo hdm
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro do not support HDMI output.
  • Do you find this question helpful?  Yes   No
• From Yanis k. at 10/10/13 7:19 PM
  • I have pre-ordered this tablet. Is i available? When will you send it? Thanks
  • Ramos Tablet:
    Thank you for your mail.
    You do not need pre-order,Ramos W30HD Pro is in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Luke at 10/7/13 5:28 PM
  • How do you root this tablet?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the root guide on our website.
  • Do you find this question helpful?  Yes   No
• From Rick at 10/6/13 12:43 PM
  • Hello!
    I own a Ramos W30HDPro.
    Unfortunately I broke part of the screen.
    How could I get a new one?
    Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Can you take some pictures for us? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From thomas at 10/4/13 1:01 PM
  • Have you upgraded the OS to 4.2 or 4.3 yet?
    If not, will you be providing migration software as a download?
    
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    We are preparing for the Android 4.3 OS firmware update,when we got the latest firmware,we will update on our website.
  • Do you find this question helpful?  Yes   No
• From Richard at 10/3/13 5:12 PM
  • Hi,
    I am interested in buying the Ramos W30HD Pro Quad Core 10.1 Inch 1920*1200 Resolution IPS Screen Android Tablet PC, when you have upgraded it with a 8000mAH battery. I have read that you will be considering doing this soon.
    
    Please advise me when this is available and I will put in my order.
    
    Thanks,
    
    Richard.
  • Ramos Tablet:
    Thank you for your mail.
    We will release on our website.
  • Do you find this question helpful?  Yes   No
• From alex at 9/25/13 3:23 AM
  • I own the w30hd since february 2013 and since then wait for the 4.1 firmware. Ramos is at all interested in an update to publish? I think the announcement of the update is just a rumor so that people buy the product in hope of an update. Übersetzung I am very satisfied with the hardware but the software is very unstable and slow
  • Ramos Tablet:
    Thank you for your mail.
    This is the firmware,please download here (http://dl.vmall.com/en_US/c0p1uzr7zj)
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• From Vyacheslav at 9/8/13 3:37 AM
  • I want to order this model.
    Tell me, when will be available?
    is there a Russian language?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro is in stock and ready to send,Ramos W30HD support Russian Language.
  • Do you find this question helpful?  Yes   No
• From Barath P C at 9/6/13 10:09 PM
  • HI... I am very much impressed with the Ramos W30HD. I am very much interested in purchasing this. Can you please let me know if this has GPS and also do you support shipping to India?
    
    Regards
    Barath P.C
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro do not build in GPS,we support shipping to India.
  • Do you find this question helpful?  Yes   No
• From David at 9/4/13 4:39 AM
  • My tablet w30hdpro does not start in recovery mode and I can not do the root.
    how can I do. If I press volume + volume - and power, you will see android with exclamation mark in a red triangle. Help me to root. thanks
  • Ramos Tablet:
    Thank you for your mail.
    We will release the firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Ofer at 9/2/13 10:44 PM
  • hi,
    is this tablet rooted?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD support rooted.
  • Do you find this question helpful?  Yes   No
• From Zevi at 8/25/13 11:09 AM
  • Hi, Does it come with hebrew support?
  • Ramos Tablet:
    Thank you for your mail.
    No,Ramos W30HD pro do not pre-installed with Hebrew Language.
  • Do you find this question helpful?  Yes   No
• From Aziz at 8/21/13 8:16 AM
  • I have the tablet for 1 week and find it great! That only thing that could be better is the firmware version (4.1), other manufacturers have already Android tablets ready for their 4:22! I hope that Ramos also provides an update!
    Because there is no custom firmwares for the model!
    
    Android Update 4.2 or 4.3??
    
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will update on our website.
  • Do you find this question helpful?  Yes   No
• From maurizio at 8/18/13 4:52 PM
  • what is the difference between the battery and the w30hd w30hd pro? thanks
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro battery up to 7200mAh.
  • Do you find this question helpful?  Yes   No
• From dimitris from greece at 8/18/13 8:47 AM
  • hello,
    
    Interest for the Ramos W30HD Pro Quad Core 10.1 Inch 1920 * 1200 Resolution IPS Screen Android Tablet PC:
    
      1) the GREEK language has;
      2) files word excel powerpoint ... The openings can be read; and generally existing application to write ... (Officium)
      3) Battery life, how many hours; In case of change of the battery after a year diastima is done; ..
    4) Final price for the product with shipping costs for GREECE amount will make
    ;;;
      
    
    Thanks from GREECE
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro pre-installed with Greek Language,support World,excel and Powerpoint.
    W30HDPro support Video Playing for 3-4 hours.
    The shipping cost to Greece is 26.0USD.
    
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• From Amerigo at 8/15/13 7:28 AM
  • I'm really interested in the W30HD pro. Are you selling exclusivly online or are there also some stores in China who sell it? Thanks!
  • Ramos Tablet:
    Thank you for your mail.
    We will send your package directly from our Ramos Factory.
  • Do you find this question helpful?  Yes   No
• From Pablotol at 8/14/13 8:15 PM
  • W30HD Quad Core adopts Quad Core Samsung Exynos 4412 1.5GHz chip, or Quad Core RK3188 chip??
    Here it says both!
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro adopt RK3188 Quad Core CPU and W30HD use Samsung Exynos 4412 CPU.
  • Do you find this question helpful?  Yes   No
• From Amerigo at 8/12/13 6:50 PM
  • Hi.
    Are you sending the tablets from China? I'm just asking because I'll be in Taiwan and China the next weeks and therefore i should know which shipping-country is easier to handle(tax,...). THX
  • Ramos Tablet:
    Thank you for your mail.
    We will send your package directly from our Ramos Tablet Factory.
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• From random at 8/7/13 5:31 AM
  • is there a black W30HD pro?
  • Ramos Tablet:
    Thank you for your mail.
    Now we do not have Ramos W30HD Pro Black color version.
  • Do you find this question helpful?  Yes   No
• From dB at 7/31/13 4:27 PM
  • How do i switch languages -- my tablet came in Chinese rather than English ?
    
    thanks -- dB
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD Pro come with English Setting,please choose Setting==>>Langauge.
  • Do you find this question helpful?  Yes   No

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