Questions on Ramos W30 Quad Core 10.1 Inch HD Capacitive touch Screen Android Tablet WIFI Bluetooth 16GB

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• From rw30xxxd12k4059 at 6/24/14 11:15 PM
  • your firmware. touch mirror
  • Ramos Tablet:
    Thank you for your mail.
    We will update the firmware ROM on our website,plesae update the firmware.
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• From Raphael at 2/17/14 9:52 AM
  • Hi dear... My W30 Ramos broke the glass. Can you send me a replacement?
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us the Glass Touch Screen or the LCD Screen?
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• From Bart at 10/4/13 7:36 AM
  • Hi, after I put the external charger in the tablet, it stopped working/crashed, How can I reset it? The reset button doesnot work.
  • Ramos Tablet:
    Thank you for your mail.
    Can you got charing logo when connect with wall charger.
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• From Prakash at 9/29/13 5:30 AM
  • My tablet model:RW30XXXD12K3525 have sound problem. How can I get repaired it? Is there any service station at Odisha, India?
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us your order number? Our engineer will check it for you soon.
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• From T1234 at 9/14/13 11:00 AM
  • Hello, my display is broken where to buy newone?
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From T1234 at 9/14/13 10:41 AM
  • Hello I need to buy new display and touch layer. Can you help me?
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Sherri at 9/6/13 1:30 PM
  • How do I get the Location services to work?
  • Ramos Tablet:
    Thank you for your mail.
    Can you tell us more details about your tablet? Our engineer will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Flavio Damian at 9/2/13 8:37 AM
  • Where Can I find the ramos w25 hd user guide in english or spanish?
  • Ramos Tablet:
    Thank you for your mail.
    We will update Ramos W25 User Guide on our website.
  • Do you find this question helpful?  Yes   No
• From selkn5 at 9/2/13 6:17 AM
  • Hello
    
    I have Ramos w30 but now the charger slot was broken. Look like the socket inside was broken. Can you advice where I can find the parts as I don,t want to send it to China. Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Please send back to us and our engineer will check it for you.
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• From Chris at 8/21/13 10:42 PM
  • when will an english user guide be released for this tablet?
    
  • Ramos Tablet:
    Thank you for your mail.
    Yes,we will release English Guide on our website.
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• From myo myint aung at 8/8/13 4:16 AM
  • is there any problem when charge ramos w25 from usb port?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 support charging by USB.
  • Do you find this question helpful?  Yes   No
• From Prasanna at 7/23/13 2:28 AM
  • Thanks for your earlier reply. "You can connect your external 3G USB Dongle through OTG cable. " When I connect the USB dingle there is no activity, is there any instruction on how this can be worked or any updates the Tab needs.
    
    Appreciate any advise
  • Ramos Tablet:
    Thank you for your mail.
    We will release the guide on our website.
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• From Ramos at 7/10/13 2:12 AM
  • Hi, Bought a W30( quad core 16 GB) pad recently in China, very happy with the product..
    
    Question: Is there a way to use 3 G external dongle on this pad?
  • Ramos Tablet:
    Thank you for your mail.
    You can connect your external 3G USB Dongle through OTG cable.
  • Do you find this question helpful?  Yes   No
• From Prakash at 6/14/13 11:22 AM
  • I have ramos w30 quad core tab. It is loaded with android ICS 4.0.1. Can I upgrade it to latest jelly bean 4.2?
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will submit on our website.
  • Do you find this question helpful?  Yes   No
• From Matias at 6/7/13 9:54 AM
  • After first charge it doesn't power anymore, what is the process for hard reset or is dead?
  • Ramos Tablet:
    Thank you for your mail.
    Please connect the wall charger and hold the power button for 3-5 seconds as soft reset.
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• From Phil at 6/5/13 11:51 PM
  • Is there any repair parts available for the Ramos W30 7 inch?
    I have one with a faulty USB Charge port.
    Thanks Phil (Australia)
  • Ramos Tablet:
    Thank you for your mail.
    Do not worry,please contact our after sale support,all our Ramos Tablet come with 12 months warranty.
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• From Rea at 5/9/13 7:06 PM
  • Hi were can we buy a Ramos W30 here in the philippines or is it availbale in the philippine how much will it cost including shipment fee
    
  • Ramos Tablet:
    Thank you for your mail.
    We support shipping to Philippine and the shipping cost is 26.0USD.
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• From dip at 5/4/13 12:24 AM
  • i am from bangladesh. how much will it cost me for the delivery process?
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost to Bangladesh is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Victor at 4/17/13 10:02 AM
  • I live in Florida, USA. How much is the duty tax I have to pay?
  • Ramos Tablet:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Alexey at 4/15/13 10:40 PM
  • I've broken my touchscreen glass, so device look not so pretty.
    Could you please tell where i can buy a new touch screen?
    Device was presented, so i have no any order number.
    Thanks
  • Ramos Tablet:
    Thank you for your mail.
    Please contact our after sale service.
  • Do you find this question helpful?  Yes   No
• From Andrew at 4/10/13 4:36 AM
  • Does it support Ukrainian?
    Thank you
  • Ramos Tablet:
    Thank you for your mail.
    We support shipping to Ukrainian.
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• From maickel pereira at 3/31/13 1:03 PM
  • my ramos w30 not have GPS. I wonder if there is a program that uses gps to w30 offline because my does not work, said the sale q worked.
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 do not build in GPS chip.
  • Do you find this question helpful?  Yes   No
• From guillermo at 3/30/13 4:29 PM
  • Have you Leather Case with Mini USB Keyboard for this tablet? What is the price?
  • Ramos Tablet:
    Thank you for your mail.
    Now we do not have W30 Mini USB keyboard.
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• From Sotiris at 3/28/13 12:35 PM
  • How will the program from the 3G USB key be installed at the tablet? Is that possible to work? I don't want to risk it making a 1 year contract with a network provider for nothing...
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 Tablet support external 3G USB Dongle.
  • Do you find this question helpful?  Yes   No
• From Guillermo at 3/28/13 7:43 AM
  • is it support keyboard case
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 Quad Core support OTG function,you can connect Keyboard.
  • Do you find this question helpful?  Yes   No
• From Samrat at 3/24/13 4:09 PM
  • When we can expect GPS versions of your product. We really wanted to have many however, buyers seek GPS much....
  • Ramos Tablet:
    Thank you for your mail.
    When we got Ramos W30 GPS version,we will email you.
  • Do you find this question helpful?  Yes   No
• From Maria Irma at 3/12/13 7:51 AM
  • Hi
    I am feed up about waiting the tablet.. Why dont You answer any of my questions?...
    WHERE IS MY TABLET? and my money
    Just answer this question its not so difficult...just give me a date!!!! I has passed more than 30 days.
    Please give me an answert to my questions.
    
    A very dissapointed customer
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 is in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Nima at 3/6/13 1:40 PM
  • How long battery go on this tablet ?
    
    I have one but it chew up the battery ?
    
    about 3 or 4 hours on WiFi !
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 build in 5400mAh battery and support 3-4 hours WIFI connecting.
  • Do you find this question helpful?  Yes   No
• From Michael at 3/6/13 12:39 AM
  • I got the w30 1 week ago and it works very good. But actually it does not start. Do you have a manual for download?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the guide on our website,please connect your wall charger and hold the power button for 5-10 seconds as soft reset.
  • Do you find this question helpful?  Yes   No
• From bangaliami872 at 3/1/13 11:05 PM
  • i am from bangladesh. if u ship to bangladesh,is there any vat or tax will be added. i am afraid if the customs block this product
  • Ramos Tablet:
    Thank you for your mail.
    We support shipping to Bangladesh and we will print your package value under 50USD,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Nima at 2/27/13 12:30 PM
  • Excuseme if my english is not good
    
    Is Ramos w30 disply anti scratch or we need screen protector for that ?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 screen is anti scratch.
  • Do you find this question helpful?  Yes   No
• From GM at 2/26/13 7:01 AM
  • What is Ramos W30 battery power and hours?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 build in 5400mAh battery support 3-4 hours Video Playing.
  • Do you find this question helpful?  Yes   No
• From ermal at 2/24/13 3:41 PM
  • ramos w30 hd suport mini usb to output hdmi
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30HD do not support HDMI output.
  • Do you find this question helpful?  Yes   No
• From Arnold at 2/23/13 8:12 AM
  • how can i update the android version from ICS to Jelly Bean?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From chan at 2/23/13 2:00 AM
  • is it supported using torrent??
    
    how long the batery last while using music video and application??
    
    do you have a 4.1 android on this product?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 do not support torrent and W30 support 4-5 hours Video playing.
    When we got the latest firmware,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From Phát Giang at 2/19/13 6:39 AM
  • My tablet (ramos w30) was broken the screen, sensor is ok. Can I replace the lcd screen ? Where I can buy it ? Thanks and sorry for my bad English.
  • Ramos Tablet:
    Thank you for your mail.
    Can you take some pictures for us? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From anto at 2/14/13 4:01 PM
  • please answer mi how much will be expenses to send mi this product on my address Bar Montenegro... and is it possible that the value on the invoice is less then 150 euros to avoid import custom payments
  • Ramos Tablet:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
    The shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Nayem at 2/10/13 10:55 AM
  • How many days it will take to ship to Bangladesh? and how much? And do u accept credit card?
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost by Airmail is 26.0USD and you will got your package in 7 days around,we support Credit Card.
  • Do you find this question helpful?  Yes   No
• From aninda at 2/8/13 9:25 PM
  • Ramos w30 how much in Bangladesh?? And where in Bangladesh I find this??
  • Ramos Tablet:
    Thank you for your mail.
    We do not have reseller in Bangladesh and the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From koalexx at 2/5/13 12:46 AM
  • Ramos W30 support connection Huawei E1550 3G? For a long time I can not use 3G (modem is switched to "just a modem," but there is no connection: (Where can I read the manual connection?
  • Ramos Tablet:
    Thank you for your mail.
    Please connect your tablet with 3G USB Dongle through OTG cable.
  • Do you find this question helpful?  Yes   No
• From Manuel at 2/5/13 4:07 PM
  • Greetings!
    
    How much it will cost me if I buy Ramos W30HD Quadcore 10.1" 1920 Resulotion IPS screen PC tablet? including shipping in the Philippines.
    
    Color: White
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost by Airmail is 26.0USD shipping to Philippines.
  • Do you find this question helpful?  Yes   No
• From simoen at 2/4/13 7:46 AM
  • is there any standard warrenty ? because we have to pay to get 1 year warranty this is not normal atleast not in my country
  • Ramos Tablet:
    Thank you for your mail.
    All our Ramos Tablet come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From miguel at 2/1/13 12:59 PM
  • Hi, if I bougth this tablet, can I have any custom taxes in the delivery?
    
    Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local cutoms.
  • Do you find this question helpful?  Yes   No
• From Rudy at 2/1/13 6:17 AM
  • Hi which w30 do have GPS modul? Im really confused, you are saying that HD version dont have it and regular should have but in list of specification there is no note about GPS modul. please clear this thx
  • Ramos Tablet:
    Thank you for your mail.
    We will release W30 GPS version in the future.
  • Do you find this question helpful?  Yes   No
• From petr at 2/1/13 3:17 AM
  • is it support OTG Function: Support USB Mouse,Keyboard (2.4GHz)' as w30 32GB?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 Quad Core support OTG function.
  • Do you find this question helpful?  Yes   No
• From Dim.Sak at 1/29/13 10:46 AM
  • Can you tell me the approximate battery life?
    
    when in standby?
    when playing games?
    when browsing the web?
    when playing videos?
    
    and in standard usage?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the test on our website.
  • Do you find this question helpful?  Yes   No
• From Ivan at 1/29/13 4:45 PM
  • Hello!
    
    Is it at all possible to connect it to the TV? How much is shipping to Croatia?
    
    Thanks!
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 do not build in HDMI port,and the shipping cost to Croatia is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Ramon at 1/24/13 11:00 AM
  • Hi there,
    
    Do you have W30 high definition with upgraded battery and ram available now?
    
    Thanks,
  • Ramos Tablet:
    Thank you for your mail.
    When we got Ramo W30 Advanced version,we will email you.
  • Do you find this question helpful?  Yes   No
• From Danish at 1/23/13 7:52 AM
  • Hi. How long does it take to ship to canada? What are the charges? and can u write a smaller price to reduce custom and brokerage fees?
  • Ramos Tablet:
    Thank you for your mail.
    You will got your package in 2-3 business days around by Express.
    The shipping cost to Canada is 26.0USD,we will print your package value under 50USD.
  • Do you find this question helpful?  Yes   No
• From Gonzalo at 1/17/13 12:38 PM
  • What Bluetooth have, W30 ?.
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W30 build in Bluetooth 4.0
  • Do you find this question helpful?  Yes   No

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