Questions on Ramos W28 Dual Core 7 inch 1280*800 HD IPS Screen Android Tablet PC WIFI 16GB

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• From sakis at 10/21/14 10:57 PM
  • Hi i have a w28 and i broke the digitzer glass touch screen ( only ) ,can you tell me if there is a replacment touch screen , and how it will coast me with shipping to Greece? thank you .
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From joy torres at 4/28/14 2:46 AM
  • I bought ramos w21 last year, touch screen is not functioning well. you need to press it hard so you can access apps. what should i do. thanks
  • Ramos Tablet:
    Thank you for your mail.
    Please try update the firmware.
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• From Balord Almonte at 4/27/14 10:17 PM
  • I have purchased a Ramos w21 quad core IPS tablet, I'm using it for 1 month from now but I encountered problems on chracters in games is moving too fast like a vibrator my eyes are irritated. What solution can u give me. I already backup and reset but nothing happens to solve the problem. Thanks..
  • Ramos Tablet:
    Thank you for your mail.
    Canb you tell us your order number? We will check it for you soon.
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• From raymond at 3/14/14 5:57 PM
  • how can i get a soft ware for this
  • Ramos Tablet:
    Thank you for your mail.
    We will release on our website.
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• From Zdenek at 2/8/14 1:56 AM
  • I allready own a w28. Very good tablet for the money and awsome screen.
    Unfortunately I've cracked the touch screen.
    I would like to know if there are spare parts available (digitizer)
    thank you
  • Ramos Tablet:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
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• From michael at 12/26/13 8:04 AM
  • When are you going to release the 4.3 upgrade for the Ramos W28???
    
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware update,we will release on our website.
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• From Joao at 11/21/13 6:13 AM
  • Hello,
    as I said before, my tablet was bricked after a failure during update. I managed to erase the NANDs memories and prepared to receive the factory firmware to restart/recovery it. Could you confirm internet link that I could download this firmware? Thanks!
  • Ramos Tablet:
    Thank you for your mail.
    Our engineer will contact you soon.
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• From Nicholas at 11/20/13 12:16 AM
  • Could you provide a link for the 4.1.1 ROM? I'd like to downgrade from 4.2.2.
    
    Or an ugrade to 4.3 would be great. If 4.3 is available could you post the link?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware download on our website.
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• From james at 11/18/13 10:17 PM
  • We cannot turn on the wifi of w21 tablet. We were able to use it before but after a few days, we can no longer use it. Pls help
  • Ramos Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From Christian at 11/1/13 9:36 AM
  • Hi!
    Is the Ramos W28 support the USB HUB via otg cable?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W28 Tablet support OTG function and you can connect with USB Hub via OTG cable.
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• From Neil at 10/31/13 9:13 AM
  • any news for the 4.3 update for the Ramos W28?
    
    also my 4.2.2 version does not include the contacts or people app, any news if it will be fixed? I cannot even have my Google+ user show in the multiple accounts setting.
    If I click on "Users"in Settings, the Settings app crashes, I have done a reinstall of 4.2.2 already and still the same problems.
  • Ramos Tablet:
    Thank you for your mail.
    We are testing the latest Andrdoid 4.3 OS,when we got the final version,we will release on our website.
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• From Christian at 10/26/13 7:30 PM
  • Hi!
    I have a W28 7" tablet. I wish to use with usb dongle in the UK. Witch settings I have to change with it? Or how can I do it?
    Thank you for your answer!
  • Ramos Tablet:
    Thank you for your mail.
    You do not need other setting,please connect your Dongle through Micro USB OTG cable.
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• From Neil at 10/2/13 3:21 AM
  • Can I charge the W28 via the mini usb jack?
    
    Any root for the W28 running 4.2.2?
    
    Will there be a 4.3 upgrade?
  • Ramos Tablet:
    Thank you for your mail.
    Yes,Ramos W28 support USB charging and we will release Ramos W28 Firmware on our website.
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• From roland at 9/29/13 4:36 PM
  • I've downloaded the update w28_4.2.2_20130527.rar,any procedure on how to install this?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the firmware on our website.
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• From Tony at 9/26/13 7:17 AM
  • My son's tablet used to freeze frequently but now it won't power off, even when the power button is held in for over 30 seconds.
    
    What can I do?
  • Ramos Tablet:
    Thank you for your mail.
    Please update the firmware,we will release the latest firmware update guide on our website.
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• From Emerson at 9/12/13 8:40 AM
  • Hi! I've updated my w28 to os 4.2.2 successfully but the problem is that when i'm playing hd games the tablet becomes hot. Can you give me some advice? Thank you in advance!
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest fimware update guide on our website.
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• From Joao at 9/10/13 7:34 AM
  • I have tried it before, too. Do you know any other way to recovery from the brick? Even opening the tablet? You could send it to my email. I wouldn´t like to lost it. Many thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
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• From Joao at 9/9/13 9:28 AM
  • Friend, thank you for your reply. As I said, I did it and my Ramos stopped working (do not turn on). It is bricked. Do you know any other way to recovery it? Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Please connect your wall charge and hold the power button for 5-10 seconds as soft reset,maybe you need update the firmware.
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• From Joao at 9/8/13 5:28 PM
  • I tried to update 4.2.2 downloaded from your website but the device died (don´t turn on). Anything to do to recovery?
  • Ramos Tablet:
    Thank you for your mail.
    Please download the latest firmware here (http://dl.vmall.com/en_US/c0hu5udvqz)
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• From Antu at 8/31/13 10:26 AM
  • I tried to update 4.2.2 downloaded from your website, but the tablet stucks at its opening, what should I do?
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will udpate on our website.
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• From Aian at 8/10/13 6:45 AM
  • where is the guide on rooting w28 to android 4.2.2?
  • Ramos Tablet:
    Thank you for your mail.
    The firmware update guide come with the firmware download.
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• From Holger at 8/2/13 1:49 AM
  • When come root for 4.2.2?
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmwar,we will release on our website.
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• From Pedro Pereira at 7/29/13 4:21 AM
  • I found your tablets in internet with HDMI input door description.
    Do you have?
    
    Please connect me through email i have an special enquiry for that.
  • Ramos Tablet:
    Thank you for your mail.
    You can check Ramos W30HD Pro.
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• From kk at 7/28/13 12:41 PM
  • where can i get a charger
  • Ramos Tablet:
    Thank you for your mail.
    We will release Ramos W28 Charger on our website.
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• From Burhan at 7/15/13 10:08 AM
  • When come root for 4.2.2?
    Please do fast.
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will submit on our website.
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• From SUser at 7/11/13 2:23 PM
  • Please advise do you manufacture tables Ramos W21?
    Was unable to find it on this website.
    Thanks in advance.
  • Ramos Tablet:
    Thank you for your mail.
    Now we do not have Ramos W21 Tablet in stock.
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• From Norbert at 6/27/13 1:21 PM
  • Hello!
    How can I root this tablet?
    ROM ver.: 4.2.2
    Thank you!
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will submit on our website.
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• From mike cardenal at 6/11/13 6:31 AM
  • my w28 touch screen does not function suddenly even if i use d reset botton
  • Ramos Tablet:
    Thank you for your mail.
    Please reset your tablet.
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• From Nek at 6/6/13 4:03 AM
  • Hello, how can I root the new 4.2.2 rom?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the root guide on our website.
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• From mamo at 5/30/13 1:13 PM
  • does ramos w41 support arabic and arabic key bord
    
  • Ramos Tablet:
    Thank you for your mail.
    Ramos 41 do not pre-installed with Arabic Language.
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• From Reza at 5/24/13 9:49 AM
  • How can I root this tablet?
    And
    How can I update its Android?
  • Ramos Tablet:
    Thank you for your mail.
    Please update the firmware to Android 4.2.2 (http://www.ramos-tablet.com/news/ramos-w28-android-firmware-download/)
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• From Marco at 5/2/13 1:19 PM
  • Does it support Ethernet? I've an Ethernet microUSB dongle I'd wish to use: uses RD9700 chipset.
  • Ramos Tablet:
    Thank you for your mail.
    Yes,Ramos W28 support Ethernet.
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• From ALI RAZA at 4/29/13 5:47 AM
  • hi sir plz tell me which is the best w28 or w27
    difference ?
    Ramos W27 is 10.1 Inch and W28 is 7 Inch
    OTHER DIFFERENCE ?
    i wnat to buy w27 or w28 ?
  • Ramos Tablet:
    Thank you for your mail.
    W28 use IPS Screen and W27 use TFT screen.
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• From andong at 4/3/13 8:46 PM
  • Is there a 4.2.2 update already? Or any latest rom aside from the one given here in this thread? Thanks in advance. What I think is needed by this tablet is a ROM that could monage battery life a little bit longer.
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware we will submit on our website.
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• From ace at 3/16/13 7:16 PM
  • What broadband models are allowed to use in w28 ramos tablet pc? Does it have internet access?
  • Ramos Tablet:
    Thank you for your mail.
    You can use Huawei E1750 3G USB Dongle.
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• From jojom at 3/1/13 6:42 AM
  • I want to remove the clicking sound, whenever I use the keypad or keyboard
    I already turn it off on the setting, but still I the same, it bothers me
    
  • Onda Tablet:
    Thank you for your mail.
    We will release the guide on our website.
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• From AussieStew at 2/26/13 3:05 AM
  • Hi,
    
    Just bought a W28, very happy so far!
    
    It has Android Jellybean 4.1.1 installed from factory.
    
    Will an update to 4.2.x be coming soon?
    
    Cheers! Stew.
  • Ramos Tablet:
    Thank you for your mail.
    When we got the latest firmware update,we will update on our website.
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• From Gustavo at 2/21/13 10:07 AM
  • Is it compatible with modem 3g usb huawei E353 . Thanks
  • Ramos Tablet:
    Thank you for your mail.
    Yes,Ramos W28 support Huawei E353 Dongle.
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• From Mohammad reza at 2/21/13 6:54 AM
  • Hi
    Does it have official rom??
    Does it rom upgrade?
  • Ramos Tablet:
    Thank you for your mail.
    Of course,we will release the Firmware on our website.
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• From JOSE CARLOS at 2/20/13 2:24 AM
  • what lether case can i buy for it?
  • Ramos Tablet:
    Thank you for your mail.
    We will release Ramos W28 Leather case on our website.
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• From Nek pogas at 2/16/13 1:16 AM
  • How can we root w28? Google+ is not working and cannot be updated. I any solutions?
    
  • Ramos Tablet:
    Thank you for your mail.
    We will release the root guide on our website.
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• From Nek at 2/13/13 8:05 AM
  • hello can we root the w28 tablet?
  • Ramos Tablet:
    Thank you for your mail.
    We will release the root guide on our website.
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• From Anil at 2/13/13 5:06 AM
  • Hi,
    
    Does this device support MHL to HDMI? To output the display to an external screen?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W28 do not support MHL.
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• From Liga at 2/13/13 4:56 AM
  • Hi, how much is shipping cost to the Latvia ?
    and what is better Ramos w27 or the Ramos w28 ???
  • Ramos Tablet:
    Thank you for your mail.
    The shipping cost to Latvia is 15.5USD and Ramos W27 is 10.1 Inch and W28 is 7 Inch.
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• From Anil at 2/13/13 4:53 AM
  • Hi,
    
    I've recently purchased one of these devices and I'd like to know how many pins are in the micro USB port? As I'm looking to buy a micro USB cable to MHL HDMI cable but need to know how many pins the USB port uses so that I make sure that i get the correct cable.
    
    Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W28 use 7 Pin Micro USB port and do not support HDMI output.
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• From John at 2/12/13 7:36 AM
  • I just got my Ramos W28 and there is no US to EU Charger Plug Adapter (schuco type). I was very happy to see when I connect it to the PC that it is charging and it was fully charged from 0 to 100% for several hours.
    I’m going to order the US to EU adapter for the original charger, but meanwhile can I charge it with 5V -> 2A charger trough micro USB port, I have such charger left from other tablet?
    If the answer is “No” should I use the PC to charge the tablet regardless of slow charging or it is not recommended for the battery?
  • Ramos Tablet:
    Thank you for your mail.
    We will send a new charger for you.
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• From Chipi at 2/11/13 11:31 PM
  • I have a W28 with Android 4.1.1, and the tablet always faltering and restarting when use it to playing games.
    What can i do?
  • Ramos Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
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• From akis44 at 2/7/13 9:30 AM
  • you make a big mistake in this tablet.......very good specs but only 3000 mah baterry its a shame.....................
  • Ramos Tablet:
    Thank you for your mail.
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• From Anil at 2/4/13 7:35 AM
  • When will Ramos release the next updated firmware for the W28? Also, is there any places i can get good custom roms for the W28, in English?
    
    Thanks.
  • Ramos Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
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• From bett at 2/4/13 6:04 PM
  • What is the main difference between Ramos17 and W28? which is best?
  • Ramos Tablet:
    Thank you for your mail.
    Ramos W28 use 1280*800 HD IPS screen ,much clearly than Ramos W17 Pro.
  • Do you find this question helpful?  Yes   No

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